- Work Type: Full-time
- Location: Pyrmont, Sydney CBD, NSW
- Hours of work: Generally, regular business hours Monday – Friday, however hours can vary to include weekends and evenings when required during peak show periods.
- Remuneration will be in accordance with experience.
What does it take to lead our Ticketing Operations?
- A passion for theatre and live entertainment, and deep understanding of the commercial live entertainment ecology.
- A deep understanding of ticketing systems and software, including TM1, and the ability to build and manage inventory for a large number of shows across variety of genres and size.
- Strong leadership and communication skills, including the ability to engage with a team of people of varying experiences.
- Ability to work with multiple presenters on ticketing strategies, dates and times, and deliver the ticketing campaigns of multiple shows across multiple venues simultaneously, balancing the needs of all.
- Ability to manage small daily tasks and large strategic tasks simultaneously – nothing is too big or too small to tackle!
- A strong financial acumen and a desire to be continually analysing results and delivering on commercial objectives.
- The ability to continually evaluate operations and suggest innovations and changes where needed to ensure that we continue to improve on our operations and service.
- Superior computer and IT skills, and an ability and enthusiasm to engage with software that can ensure efficiencies for staff and customers.
- A positive ‘can do’ attitude and desire to make a difference within the organisation.
Why Foundation Theatres?
- We are offering a stable, full-time position with a generous salary aligned to experience.
- We are an Australian family owned and operated organisation. We have a small team with a flat structure, allowing direct and regular access to the executive team. This position is for someone looking for long term stability with ability to have a voice and make a valuable contribution to our operations.
- We bring the best commercial theatrical content from around the world to Sydney and provide an exciting environment for presenting exceptional first-class theatre service.
- Excellent growth opportunities both personally and professionally.
- Opportunities to see all of our productions.
- A work environment that is inclusive and celebrates the diversity of people needed to bring our theatres to life each day.
- Wellness program that promotes personal wellness with additional leave days and an EAP program available.
About Foundation Theatres
Foundation Theatres is an Australian family-owned theatre owner and operator. Our venues include the Capitol Theatre, Sydney Lyric, Foundry Theatre, and the Sydney Event Centre. Our Vision is to provide exceptional, inspiring experiences for theatre makers and theatre goers. Our Mission is to operate thriving, internationally renowned, first-class theatres and to build a robust Australian theatre industry for generations to come.
Foundation Theatres is renowned for its innovative approach, determination, focus on excellence and passion for the theatre industry. With an absolute focus on customer experience, we recognise that the customer interaction does not start merely when patrons take a seat in the auditorium. Customers expect that they receive a complete end to end entertainment experience, and the Foundation Theatres team, across multiple functional areas, work to ensure these expectations are exceeded.
Our team and our audiences come from all over the world, all genders, sexualities, religions, abilities and beliefs. We welcome people from all backgrounds to work with us, perform on our stages and visit our theatres. We are united by a safe and open environment, where we encourage all to be their true self. Harnessing diversity with respect allows us to make great theatre and thrive. We welcome applications from people of all cultures, ages, religions, genders, LGBTIQ+ people, Aboriginal and Torres Strait Islander Peoples and people with disabilities.
How to Apply
Does this sound like you? If you have the experience required for this role, we would like to hear from you. Please send your cover letter and CV to Laura Cochrane lcochrane@foundationtheatres.com.au.
